Bookings
When a Guest makes a booking, an email and a text message will be instantly sent to the Host. The email will look something along the lines of this:...
Tue, 12 Apr, 2022 at 3:49 PM
To view Guest profiles including booking history and reviews 1. Login to your TheatreDigsBooker Host account. 2. Click on either your messa...
Tue, 12 Feb, 2019 at 4:26 PM
Every time you receive a message you will get an email from us notifying you. By clicking on the link in the email, you will be taken directly to the new me...
Tue, 3 Sep, 2019 at 12:54 PM
Hosts can now officially request more time (up to 5 days) to accept a booking. TheatreDigsBooker has a default 24-hour expiry period for all new booking...
Wed, 20 Nov, 2019 at 4:30 PM
It may be necessary to change some of the details of a booking. This help article explains how; Hosts can make changes both before, and after a booking...
Thu, 2 May, 2024 at 4:09 PM
OK. Unfortunately you are unable to accept a booking. It is important that you reject a booking as soon as you know you are unable to accept as PayPal w...
Tue, 12 Feb, 2019 at 4:18 PM
When Guests pay a deposit, they are making a commitment to stay in their chosen digs. If the Host is unable to respond within 24hrs then it suggests to the ...
Tue, 16 Jan, 2024 at 5:00 PM
Whilst the majority of bookings on the site run very smoothly, we understand that sometimes things can go wrong. Before raising an issue on the site, we...
Mon, 18 Sep, 2023 at 2:08 PM
However many precautions one takes, there may still be the need to cancel a booking. This help article explains how to cancel a Guest's bo...
Mon, 26 Jul, 2021 at 4:35 PM
We hope this never has to happen but, on occasion, Guests do find it necessary to cancel a booking. If the booking is still waiting to be accepted or reje...
Mon, 22 Jan, 2024 at 4:24 PM