Why do you send me text messages?

Modified on Mon, 9 Dec at 12:58 PM

We send SMS (text) messages to Hosts when they receive a new booking.*


Several Hosts have requested more notice to respond to bookings as they don't always check email but we feel that a Guest should not have to wait more than 24 hrs for a response (many want immediate answers...) so we are doing everything we can to encourage Hosts to respond as quickly as possible.


Please contact us if you have any feedback on this subject.



*So as not to disturb Hosts who might receive bookings throughout the night, any bookings received between 10pm and 9am will send a text message shortly after 9am saying "You received a booking overnight!" unless you have read or responded to the booking in the meantime. 




If you have any questions please visit our Help Centre


Return to site

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article