General

For articles pertaining to general use of the site.

Safety, Inclusion and Anti-discrimination Policy
Theatre Digs Booker shares a vision to promote and maintain a safer, more inclusive environment for everyone, including those involved with our community...
Mon, 7 Aug, 2023 at 11:44 AM
Our Code of Conduct (and why we need one)
Background The TheatreDigsBooker team has been dedicated to improving touring theatre accommodation since its launch in 2010.  Since then, we have p...
Fri, 16 Jun, 2023 at 10:43 AM
How do I report an error?
Sorry!  If you have experienced a problem with the site, please accept our apologies.  Whilst we do everything we can to offer a seamless service to...
Tue, 12 Feb, 2019 at 4:26 PM
Emails are going into Spam Folder
In an effort to protect their users, most email providers like Hotmail, Gmail, BTInternet etc automatically direct emails they suspect might be spam direc...
Tue, 12 Feb, 2019 at 2:58 PM
Do you have an app?
We built a fully-responsive website that has full functionality on all devices rather than build and maintain a site alongside mobile apps. For a relati...
Tue, 12 Feb, 2019 at 3:39 PM
Why do you send me text messages?
We send SMS (text) messages to Hosts when they receive a new booking.* Several Hosts have requested more notice to respond to bookings as they don't...
Tue, 12 Feb, 2019 at 2:56 PM
Why do other cities appear in search results?
Our aim is to list at least 40 great digs within 5 miles of every major receiving theatre in the country. And we are nearing our goal every day. However...
Tue, 12 Feb, 2019 at 2:55 PM
Which internet browsers are compatible?
We develop the site to be compatible with as many browsers as possible. However, we have tested and been able to recreate certain bugs on Internet Explo...
Tue, 12 Feb, 2019 at 2:50 PM
Where can I get some additional support? 24 hour helpline for Industry Professionals
Would you like some more general support? 0800 915 4617 / advice@theatrehelpline.org – ALL CALLS FREE OF CHARGE Society of London Theatre (SOLT...
Tue, 12 Feb, 2019 at 11:33 AM
Utility Bills and Cost of Living Increases
We appreciate the current energy crisis is causing challenges for all of us. Whilst no one can predict exactly how much costs will rise or for how long,...
Wed, 23 Aug, 2023 at 11:16 AM