Leaving TheatreDigsBooker or going on a break?
You can deactivate your account, which allows you to reactivate it later, or you can permanently delete it.
This article explains how to:
- Temporarily deactivate/pause your account
- Reactivate/unpause your account
- Permanently delete your account
(Note: If you're a Host looking to Snooze, Remove or Delete their digs, see how to do this by clicking here.)
Deactivate/Pause
To deactivate your account simply:
Visit 'My Account' page (on your navigation bar)
Hosts:
Guests:
Scroll down the page and click on the 'Deactivate Account' button.
From there, follow the helpful prompts that will guide you through the steps.
When you deactivate your account:
- You won't receive any messages from other users.
- Your digs will be hidden if you’re a Host.
- You'll be taken off any tours if you're a touring Guest.
- Some information, like your reviews, may remain visible to others.
Note:
- You can not have any upcoming or requested bookings when deactivating or deleting your account. You have the option to cancel these or wait for your bookings to complete.
- You can reactivate at any time in the future.
Reactivate/unpause (after deactivation):
Visit 'My Account' page again. At first, you'll see a 'Reactivate Account' button. To access your past bookings and other information, please click the button and your account will be restored. Easy!
Host view:
Guest view:
Delete permanently
To delete your account permanently simply:
Visit 'My Account' page (on your navigation bar)
Scroll down the page and click on the 'Delete my account' button.
When you permanently close and delete your account:
- Your personal information will be permanently deleted, except for certain information that we’re legally required or permitted to retain, as outlined in our Privacy Policy.
- Once your account is deleted, you cannot reactivate it, recover any data, or regain access. You'll need to set up a new account if you want to use TheatreDigsBooker again.