Digs providers, or 'Hosts' as we like to call them, are invited to list their digs on the site for free!
Touring companies and individuals, or 'Guests', register on the site for free and search for digs. They book online by paying a 10% deposit through PayPal, Debit or Credit card.
The Host then has 24 hours to accept or decline the booking. If they accept then we process the deposit and retain it as a booking commission.
By default the Guest would pay the balance of the fee on arrival direct to the Host after inspecting the property.
Any other requirement than the site’s 10% deposit/commission and balance on arrival, and terms regarding cancellation and refunds, must be clearly indicated in the Host's digs description prior to booking, and are strictly between the Guest and the Host.
For more information about payments, please see "How does the Payment Process Work?".
If the Host declines or doesn't respond within 24 hours we let the Guest know by email and invite them to search again.