There are lots of things you can check to make sure your listing offers you the best opportunity to showcase your property and attract as many bookings as possible.
If there is anything on your Digs Listing which would help you improve your search ranking we will remind you each time you go into your Host account and you will see this pop up message:
Tap on 'Complete now' and this will take you to any of your Profile or Digs details that need completing. You can dismiss this pop-up by tapping on the X in the top right hand corner. We want to help you ensure your account is as up-to-date and relevant as possible, so we will remind you each time you log in if you have any information missing.
How your Digs are ranked
Your Digs are now ranked in the following way in order of importance in the search results:
Primary: Overall Digs score - see section below for more detail
Next: Number of published reviews
Next: Number of bookings
Next: Digs last updated
Top Tip 1. If you don't have any bookings yet, don't worry, your Digs rating wont be calculated on all 5 relevance criteria.
Top Tip 2. If TheatreDigsBooker support have marked your Digs to be 'Top' of search results your Digs will appear at the top regardless of other scores.
Overall Digs Score - how this is worked out and how to get a higher score:
- Guest Reviews - Encourage your Guests to write reviews - this is the best way to improve your listing's rating. The more 'stars' you receive, the higher the rating.
- Improve your booking acceptance rate - If you accept 100% of the booking requests made, your rating will be much higher than a listing that only accepts 50%. Your acceptance rate shows the percentage of accepted bookings over the past 12 months. Only expired and rejected bookings will push your acceptance rate down. For more information see our help article: What is an acceptance rate?
- Digs completion - You can see what you need to do to complete your Digs Listing by logging into your Host account and turning all your grey crosses to green ticks!
- Improve your response time - The quicker you can respond to a Guest's enquiry the higher the rating. This is based on your last 12 months activity.
- Add more good quality photos - Make sure your photos are good quality, in focus, landscape in orientation and include shots of the bed (use the bedroom photo as the first shot) and include photos of any other areas in your Digs that are available to the Guest. A listing with one photo will appear below all other listings with more than 1 photos. 10 photos will rate higher than 1.
Finally check your pricing - Check your prices are correct and up-to-date. Check also that they are competitive with comparable digs in your area. See how to compare your Digs with others in this help article: How much should I charge?
You can also see where you can improve your listing further by clicking on the 'More' button at the bottom of the page, then on the next page click on the word 'Status' to make improvements and ultimately get more bookings.
Top Tip! A red dot is an indication that an action is required by you. To view this, simply click on the icons which have the red dot!
If you have any questions please visit our Help Centre
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