How are my digs rated?

Relevance is all-important to potential Guests - they need to know that they are contacting and booking up-to-date listings. 

Digs listed on the site are rated based on several 'relevance criteria':

• Guest Reviews - Encouraging your Guests to write reviews is the best way to improve your listing's rating. The more 'stars' you receive, the higher the rating.
   
• Booking acceptance rate - If you accept 100% of the booking requests made, your rating will be much higher than a listing that only accepts 50%. Your acceptance rate shows the percentage of accepted bookings over the past 12 months. Only expired and rejected bookings will affect your acceptance rate.
   
• Digs updates - If you log in regularly and update your calendar, description, photos, pricing - this lets us know that you are keeping your listing up-to-date and will increase your rating.
   
• Response time - The quicker you can respond to a Guest's enquiry the higher the rating.
   
• Number of photos - A listing with one photo will appear below all other listings with more than 1 photos. 10 photos will rate higher than 1. 

If you don't have any bookings yet, don't worry, your Digs rating wont be calculated on all 5 relevance criteria.

This is what your reviews tab will look like once you start getting Guest reviews on your Digs listing:

If you have any questions please visit our Help Centre

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