Because most Hosts are private individuals, trust is paramount in the Host/Guest relationship.
We expect Hosts to provide clean, warm, dry and comfortable accommodation for a reasonable fee and in exchange they expect clean, courteous and respectful Guests.
Here are some points that should act as a guide as to what is expected from a TheatreDigsBooker Guest:
Guests are expected to respect their Hosts wishes with regards to any house rules, cleanliness, noise, security etc. Please arrange for any additional Guests with the Host prior to them staying over.
Once a booking is accepted all contact information is shared between Host and Guest. We ask both parties to make use of this and ensure timings, requirements and issues are politely discussed between them.
If either party are unable to honour the booking, they must officially cancel the booking at the earliest opportunity by pressing the 'Cancel' button and completing the on-screen instructions.
Pay on Arrival
Unless otherwise stated or agreed, Hosts expect payment on arrival. If this is not possible, we ask Guests to communicate this with their Host prior to booking and/or arrival.
We know that most touring allowances are paid towards the end of the week but this is not reason enough to not pay on arrival without prior arrangement. Most online accommodation services require 100% of the accommodation fee at the time of booking - we only charge 10% but the compromise from the Hosts is that they have payment on arrival.
Write a Review
TheatreDigsBooker has made theatre digs booking into a meritocracy. The best digs rise to the top to receive the most bookings. Guests rely on reviews to make a decision so we kindly ask Guests to 'give back' and contribute to their community.
The majority of digs are not commercially-run hotels and B&Bs but are rooms in private homes. Whilst the Hosts charge a fee to their Guests, this is often hugely discounted when compared to local hotels and guesthouses. Since they are not hotels, Theatre Digs cannot be held to the same standards of cleanliness or decor. We do expect a minimum standard of both but each Host is different and will have their own tastes and standards. We ask for Guests to embrace this individuality. If however, a Guest finds the digs to be sub-standard then we ask them to follow the guidelines in our help article: What if I don't like the digs?
Because the rich tradition of Theatrical Diggings (Digs) is so fundamental to UK theatre, we aim to maintain this valuable and exclusive network by bringing it into the 21st Century - giving future generations of touring theatre professionals an ever-improving choice of good quality, great value accommodation.
If you would like to add to or discuss any of the points in this code of conduct article, please email us.