Our Commitment to Industry Standards

It's at our core.

The 2024 UK Theatre & Equity agreement has rightly addressed the issue of the standards of accommodation for touring theatre professionals. 

Luckily, TheatreDigsBooker was built to improve touring standards for both Hosts and Guests and already meets Equity's code of conduct. 

At the moment, TheatreDigsBooker currently:

• Supports a joint complaints procedure - Both Guests and Hosts can submit raised issues regarding their booking.

• Provides Code of Conduct compliant Digs - Hosts are required to agree to TheatreDigsBookers 'Code of Conduct' when accepting a booking.

• Confirms that any issues raised by Guests are addressed - Our full-time support team have been handling accommodation issues for the industry since 2010.

• Has a strict non discrimination policy - TheatreDigsBooker shares a vision to promote and maintain a safer, more inclusive environment for everyone.

• Ensures Digs meet legal safety requirements - Hosts are encouraged to provide Guests with appropriate legal, licensing and safety documentation.

• Has no hidden fees - Hosts are required to detail all charges applicable to a Guest's booking. 

• Encourages Hosts to price accordingly - We ask Hosts to charge as little as possible due to the limited budget set by the industry.

• Has accurate Digs - Distance, accessibility, facilities, photos and payment information is made available to Guests.  

• Provides all contact details after a booking is confirmed - When a Host accepts a booking, we send their contact details to the Guest and Vice Versa. 

• Is willing to meet to discuss issues related to digs - We are more than happy to engage with the community and implement changes to further improve the standards of accommodation.

How do we compare?

Our industry MUST work together to ensure that there are enough rooms that meet or exceed industry standards for the size and needs of the touring companies.

 
As the ONLY online accommodation platform for Theatre professionals in the UK, Theatre Digs Booker is determined to improve the quality & availability of accommodation in our industry.