How to Edit Your Guest Profile / Information Available to Hosts About Guests

Modified on Mon, 18 Nov at 4:14 PM

If you need to change your registered email address, phone number or add a mobile number so that you can receive SMS notifications of bookings then you can do so by editing your profile.

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How to edit your Guest Profile

What can Hosts see about you on site?

How can I view my own Guest Profile?

How to edit your Guest Profile

1. In order to make any amendments to your profile you must first log in as a Guest. You can do so by tapping the 'Guests' button at the bottom, or by clicking here.

2. Tap on the 'More' tab.

3. Tap on 'Profile'.

4. Here you can edit your account details, including email address and Professional Body Memberships.

Please ensure that you include your current mobile number as this is a requirement of the site!

5. When you are happy, tap 'Save Changes'.

What information can Hosts find about you on site?

When a Host receives a booking from the Guest, they are able to find out more information if required by viewing the Guest's profile page. This is only available to Hosts when they receive a booking but they are not able to search for Guests.

Below is an example of a Guest Profile Page. Hosts can see the following:

Your Photo
Your Name
A 'Verified Email badge' (Confirming that your email is correct).
A 'Reviewed' badge (Confirming that Hosts have left reviews about you).
Your current or future tour & Professional Body.

Scrolling down will show your 'About Me' section, as well as any previous Tours that you have been a part of.

Scrolling down will show any reviews that Hosts have left about you.

And beneath this you will find reviews that you have written about previous Hosts:

Please note that Hosts can only view your Guest Profile Page if they have received a booking request from you.

How can I view my own Guest Profile?

You can view your Guest Profile Page as Guests see it by clicking on 'View My Profile' link after tapping 'More'. (See step 2 above).

Once you’re happy, you can logout or quit your internet browser.

If you have any further questions please contact us and we’ll see what we can do.

Thanks for your time and good luck!

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