Host FAQ's

Here are some Frequently Asked Questions! For more in depth solutions to problems or queries, head over to the 'Solutions and How-To's' folder.

Why do you send me text messages?
We send SMS (text) messages to Hosts when they receive a new booking.* Several Hosts have requested more notice to respond to bookings as they don'...
Tue, 12 Feb, 2019 at 2:56 PM
Can I register as a Host and a Guest
Sometimes Hosts may want to register as a Guest and book digs through the site and Guests may want to list their properties as digs on the site. This is...
Thu, 20 Feb, 2020 at 5:20 PM
Why do other cities appear in search results?
Our aim is to list at least 40 great digs within 5 miles of every major receiving theatre in the country. And we are nearing our goal every day. However...
Tue, 12 Feb, 2019 at 2:55 PM
What is an acceptance rate?
Part of the requirements of being a Host on TheatreDigsBooker is to try to maintain a minimum 80% acceptance rate for all rooms offered on the site....
Tue, 12 Feb, 2019 at 2:51 PM
Which internet browsers are compatible?
We develop the site to be compatible with as many browsers as possible. However, we have tested and been able to recreate certain bugs on Internet Explo...
Tue, 12 Feb, 2019 at 2:50 PM
How to suspend or remove your Digs listing
Sometimes, something may crop up which requires you to stop taking bookings. This could be due to building work, or anything! There are currently two option...
Tue, 12 Feb, 2019 at 2:49 PM
How do I print my invoices?
You can now print invoices for your completed bookings! 1. Log in and Go to your Bookings Panel. To view your completed bookings, please click the &#x...
Tue, 12 Feb, 2019 at 2:48 PM
Complaints Procedure
Whilst we try our very best to ensure that your experience using TheatreDigsBooker is a success, we understand that things may not always run smoothly. Your...
Tue, 12 Feb, 2019 at 2:47 PM
How do I join my Theatre's Online Digs List?
Why Join my Local Theatre Digs List? Since 2010, Theatre Digs Booker has increasingly helped the world of Theatre successfully find and complete booking...
Tue, 12 Feb, 2019 at 2:44 PM
TheatreDigsBooker Non-Discrimination Policy (Hosts)
TheatreDigsBooker does not allow Hosts to post any listing or make any statement that discourages or indicates a preference for or against any Guest on a...
Wed, 30 Oct, 2019 at 4:45 PM