Host FAQ's
Here are some Frequently Asked Questions! For more in depth solutions to problems or queries, head over to the 'Solutions and How-To's' folder.
There are a number of reasons that you may not be able to see your digs listing. It is worth checking that you have completed these points: Have yo...
Tue, 12 Feb, 2019 at 3:47 PM
We remove email addresses, phone numbers and web links from messages and digs' descriptions to help keep visitors on the site. When a booking is acc...
Tue, 12 Feb, 2019 at 3:46 PM
If you are Host with property in London, your dwelling is subject to a planning restriction, which makes the use of residential premises as temporary sleepi...
Tue, 12 Feb, 2019 at 3:43 PM
We built a fully-responsive website that has full functionality on all devices rather than build and maintain a site alongside mobile apps. For a relati...
Tue, 12 Feb, 2019 at 3:39 PM
We remove email addresses, phone numbers and web links from messages and digs' descriptions to help keep visitors on the site. When a booking is acc...
Tue, 12 Feb, 2019 at 3:39 PM
In most cases, listings have been suspended or unpublished because something isn't quite accurate enough for us to confidently show it to Guests in thei...
Tue, 12 Feb, 2019 at 2:59 PM
In an effort to protect their users, most email providers like Hotmail, Gmail, BTInternet etc automatically direct emails they suspect might be spam direc...
Tue, 12 Feb, 2019 at 2:58 PM
We send SMS (text) messages to Hosts when they receive a new booking.* Several Hosts have requested more notice to respond to bookings as they don't...
Tue, 12 Feb, 2019 at 2:56 PM
Sometimes Hosts may want to register as a Guest and book digs through the site and Guests may want to list their properties as digs on the site. This is...
Thu, 20 Feb, 2020 at 5:20 PM
Our aim is to list at least 40 great digs within 5 miles of every major receiving theatre in the country. And we are nearing our goal every day. However...
Tue, 12 Feb, 2019 at 2:55 PM