Host FAQ's

Here are some Frequently Asked Questions! For more in depth solutions to problems or queries, head over to the 'Solutions and How-To's' folder.

Why is my email address not showing when messaging a Guest?
We remove email addresses, phone numbers and web links from messages and digs' descriptions to help keep visitors on the site. When a booking is ac...
Fri, 15 Jun, 2018 at 10:40 AM
What if a Guest cancels a booking?
We hope this never has to happen but, on occasion, Guests do find it necessary to cancel a booking. 1. If the booking is still waiting to be accepted or...
Tue, 1 May, 2018 at 4:30 PM
How much should I charge?
Hosts often ask what their prices should be. The best way to decide on pricing for your rooms is to go to the homepage, and click in the "city"...
Wed, 25 Jul, 2018 at 9:22 AM
Why do you charge 10% commission? (For Hosts)
When a Guest makes a booking request, they are asked to pay a 10% deposit via PayPal. This becomes our commission only on successful bookings. Why? No ...
Tue, 24 Jul, 2018 at 4:43 PM
How does the commission credit work?
Hosts who were listing their digs with us at the time we launched the new booking system - Jan 14th 2013 - are entitled to a certain amount of credit toward...
Wed, 6 Sep, 2017 at 11:44 AM
Why are Photo's required?
All digs listings are required to display at least one photo.* Photos greatly improve your chances of getting more bookings. This is because Guests want...
Wed, 6 Sep, 2017 at 11:31 AM
How can I attract more bookings?
Here are a few things you can check to make sure your listing offers you the best opportunity to showcase your property and attract as many bookings as poss...
Wed, 6 Sep, 2017 at 11:43 AM
What is required of a Host?
TheatreDigsBooker.com is designed to make and receive bookings easier for all concerned. Guests want to search for digs on certain dates that meet their...
Wed, 6 Sep, 2017 at 12:14 PM
How are my digs rated?
Relevance is all-important to potential Guests - they need to know that they are contacting and booking up-to-date listings.  Digs listed on the site ar...
Wed, 6 Sep, 2017 at 11:47 AM
Why do booking requests expire after 24hrs?
When Guests pay a deposit, they are making a commitment to stay in their chosen digs. If the Host is unable to respond within 24hrs then it suggests to the ...
Wed, 6 Sep, 2017 at 11:44 AM