Host FAQ's

Here are some Frequently Asked Questions! For more in depth solutions to problems or queries, head over to the 'Solutions and How-To's' folder.

Why is my email address not showing when messaging a Guest?
We remove email addresses, phone numbers and web links from messages and digs' descriptions to help keep visitors on the site. When a booking is acc...
Tue, 8 Aug, 2023 at 1:44 PM
What if a Guest cancels a booking?
We hope this never has to happen but, on occasion, Guests do find it necessary to cancel a booking. If the booking is still waiting to be accepted or reje...
Mon, 22 Jan, 2024 at 4:24 PM
How much should I charge?
Hosts often ask what their prices should be. The best way to decide on pricing for your rooms is to go to the homepage, and click in the 'Where woul...
Mon, 7 Aug, 2023 at 2:57 PM
Why are Photos required?
All digs listings are required to display at least one photo and this must be of the bedroom offered for booking.* Photos greatly improve your chances o...
Tue, 8 Aug, 2023 at 3:46 PM
How can I attract more bookings?
Here are a few things you can check to make sure your listing offers you the best opportunity to showcase your property and attract as many bookings as poss...
Tue, 8 Aug, 2023 at 4:20 PM
What is required of a Host?
  TheatreDigsBooker.com is designed to make and receive bookings easier for all concerned. Guests want to search for digs on certain dates that meet th...
Tue, 8 Aug, 2023 at 4:33 PM
How are my digs rated?
Relevance is all-important to potential Guests - they need to know that they are contacting and booking up-to-date listings.  Digs listed on the site ar...
Tue, 8 Aug, 2023 at 4:54 PM
Why do booking requests expire after 24hrs?
When Guests pay a deposit, they are making a commitment to stay in their chosen digs. If the Host is unable to respond within 24hrs then it suggests to the ...
Tue, 16 Jan, 2024 at 5:00 PM
What is the privacy setting?
Hosts can choose to be contacted by 'anyone' searching the internet for accommodation or by 'Theatre Professionals Only'. If you...
Tue, 12 Feb, 2019 at 3:49 PM
How can I optimise my old 'Free' listing?
If you were lucky enough to snap up one of our 'Free Listings' right at the beginning, you will see that you now have many more options to make the ...
Tue, 12 Feb, 2019 at 3:48 PM